This webinar aims to showcase the added value of user experience research (UXR) in the design and development process. Topics covered include why software product teams should incorporate UXR, how UX researchers fit into user experience design (UXD) teams and flows, and types of UXR.

Our guest speaker, Dr. Racine Marcus Brown, is a UX researcher and research manager at Radiant Digital. In addition to leading and training UX researchers and business analysts, he conducts UX research on enterprise software for corporate clients and institutions of higher learning. Racine also leverages his scientific expertise to facilitate grant application reviews and other contract work for Federal agencies. He is an applied anthropologist by training, with a Ph.D. from the University of South Florida. His experience includes work in the trust-tech and healthcare spaces.

Customer Experience Digital Communication Education Information Communication Technology (ICT)