HHS

Join Forces to Unlock Human Potential

Our practical end-to-end solutions address the needs of families, children, and communities. We help you navigate your digital transformation journey, and partner with you for continued change with better outcomes. The U.S. Department of Health and Human Services (HHS) is a government agency that works to keep Americans healthy and provides important services, especially for people who need help the most. HHS manages organizations such as the Centers for Disease Control and Prevention (CDC), the National Institutes of Health (NIH), and the Food and Drug Administration (FDA), and administers major social programs like Medicare and Medicaid. HHS leads initiatives in the areas of medical research, illness prevention, healthcare policy, and social services to improve health outcomes and raise the standard of living across the country.

The Department of Health and Human Services (HHS) is a department of the U.S. Federal Government to provide health and human services, by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.

Challenges

Safeguarding public health and ensuring the financial integrity of HHS programs involves overcoming biases in data collecting, algorithm development, and technology implementation.

Mental Health and Emergency Preparedness

Tackling the growing mental health and substance use disorder crises while strengthening emergency preparedness requires urgent, comprehensive solutions to protect communities.

Payment Accountability

Navigating the delicate balance between guarding programs, enhancing oversight, and protecting against fraud, waste, and abuse presents a significant challenge.

Strengthening Care Oversight

Agencies struggle to balance safeguarding vulnerable populations with enhancing oversight of managed care and protecting nursing home care from fraud and abuse.

Protecting HHS Beneficiaries

Ensuring intended beneficiaries receive services that meet quality standards and are free from abuse or neglect is a formidable challenge for the department.

Barriers

Growth is often met with resistance in the form of hurdles from cultural to financial, and organizational barriers.

Organizational Barriers

Data Management and Interoperability: HHS faces the ongoing challenge of managing vast amounts of data, as integrating systems across agencies is essential for effective decision-making and service delivery

Financial Barriers

Rising Threat Landscape: The increasing sophistication of cyberattacks demands substantial investments in cybersecurity infrastructure, personnel, and incident response.

Technological Barriers

The shifting role of the IT organization drives enterprise collaboration, agility, and flexibility, posing a challenge to traditional employee management norms.

Operational Barriers

Public health emergencies (PHEs) like diseases and disasters severely strain healthcare systems, posing major challenges for effective response and recovery.

Cultural Barriers

A major challenge in IT is cultivating cultural competence by valuing diversity and integrating cultural knowledge into standards and practices to enhance technology solutions and outcomes.

Desired Outcomes

IT process improvement and improved data management interfaces facilitate equitable access to services and empower individuals with disabilities to make informed decisions.

Equitable Access and Empowerment

Enhancing data management interfaces empowers individuals with disabilities to access essential services and make informed decisions, fostering independence, inclusion, and engagement.

Streamlining Financial Oversight with Automation

Intuitive dashboards and automated systems equip financial managers to quickly pinpoint improper payments and uphold accuracy by efficiently cross-referencing data from various databases.

Enhanced Care Security Through Data Analytics

Advanced data analytics and customized applications detect and prevent fraud, waste, and abuse, enhancing oversight and operational efficiency in nursing homes to improve resident care security.

Real-Time Threat Management

Real-time data collection and analysis solutions enable swift identification of emerging public health threats, facilitating proactive measures and minimizing community impact.

IT Process Improvement

CMMI (Capability Maturity Model Integration) assessments promote best practices in IT processes by evaluating and enhancing an organization’s methods, focusing on areas like project management, engineering, and service delivery, to drive structured process improvement.